Customer Information

Privacy
Policy.

Effective Date: May 23, 2026

Brake Checker Pro (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have. By using brakecheckerpro.com (the “Site”) or purchasing our products, you agree to the practices described below.

1.Information We Collect

Information You Provide Directly

When you place an order, contact us, or otherwise interact with the Site, you may provide:

  • Name and contact information (email address, phone number, shipping and billing address)
  • Payment information (processed securely by Shopify; we do not store full card numbers on our servers)
  • Order details (products purchased, quantity, order history)
  • Communications with our customer service team

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

  • Device and browser data (IP address, browser type, operating system, device identifiers)
  • Usage data (pages visited, time spent on pages, referring URLs, click patterns)
  • Cookies and similar technologies (see Section 6)

Information from Third Parties

We may receive information about you from:

  • Shopify, our payment processor (transaction confirmation, fraud screening signals)
  • Shipping carriers (USPS, UPS, FedEx) for delivery status updates
  • Analytics providers (such as Google Analytics) for aggregated traffic data

2.How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, shipping, and returns
  • Respond to customer service inquiries
  • Send marketing emails (only if you opt in or are an existing customer; you can unsubscribe at any time)
  • Improve the Site, our products, and the customer experience
  • Detect, prevent, and address fraud or security issues
  • Comply with legal obligations and enforce our Terms

3.How We Share Your Information

We do not sell your personal information.

We share information only with:

  • Service providers who help us run our business, including Shopify (payments and storefront), shipping carriers, email platforms, analytics providers, and our manufacturing/fulfillment partner. These providers are contractually limited to using your data only to perform services for us.
  • Legal and safety reasons if required by law, subpoena, court order, or to protect our rights, safety, or property.
  • Business transfers in the event of a merger, acquisition, financing, or sale of all or part of our business. We will notify you of any material change in ownership of your data.

4.Data Security

We use industry-standard safeguards to protect your information, including SSL encryption on the Site and secure payment processing through Shopify. No system is 100% secure; if you become aware of any security issue, please notify us immediately at sales@brakecheckerpro.com.

5.Data Retention

We retain your information for as long as your account is active, your order history is relevant for warranty or support purposes, or as needed to comply with our legal obligations (such as tax records). You may request deletion of your personal data as described in Section 7.

6.Cookies and Tracking Technologies

The Site uses cookies and similar technologies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Measure site performance and traffic
  • Run analytics and marketing measurement

You can disable cookies in your browser settings. Disabling cookies may affect Site functionality, including checkout.

7.Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information
  • Opt out of marketing communications at any time
  • Opt out of “sale” or “sharing” of personal data (we do not sell personal data)

To exercise any of these rights, email sales@brakecheckerpro.com with the subject line “Privacy Request.” We will respond within 30 days.

California Residents

Under the California Consumer Privacy Act (CCPA) / CPRA, California residents have additional rights. We do not sell personal information as defined under CCPA. To submit a CCPA request, email sales@brakecheckerpro.com.

8.Email Marketing

If you opt in to marketing emails, we may send you product updates, special offers, and educational content for commercial drivers. Every marketing email includes an unsubscribe link. You can also opt out by emailing sales@brakecheckerpro.com.

Transactional emails (order confirmations, shipping notifications, return updates) are not promotional and cannot be opted out of while you have an active order.

9.Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

10.Third-Party Links

The Site may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing information.

11.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the Site with a revised “Effective Date.” Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

12.Contact Us

For any questions about this Privacy Policy or your personal information:

Brake Checker Pro

Crosby, Texas

Phone: 832-648-2328

Email: sales@brakecheckerpro.com

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